Last Updated: November 11, 2026
Due to the nature of cryptocurrencies (USDT) and automated digital provisioning, all wallet top-ups made on the FoxyKeys.com platform are final and non-refundable once the transaction is confirmed on the blockchain.
Subscription fees for our SaaS plans (Starter, Pro, Enterprise) are billed on a monthly basis. We do not provide prorated refunds for partial months of service. If you cancel your subscription, you will retain access to the platform until the end of your current billing cycle.
FoxyKeys.com provides B2B software to merchants. We are not involved in transactions between our merchants and their end-customers via Telegram bots or REST APIs.
If you are an end-customer who purchased digital goods (such as Streaming Credits or software licenses) from a merchant using FoxyKeys software, you must contact that specific merchant directly for any refund or support requests. FoxyKeys.com cannot issue refunds on behalf of merchants.
In the rare event that a proven technical failure within our infrastructure results in an incorrect charge or a failed top-up that was successfully confirmed on-chain, please contact support within 7 days of the incident with your transaction hash (TxID) for investigation.
Contact billing support: billing@foxykeys.com